After-sales service


CN-KELAN can provide customers with professional, timely and perfect after-sales service.
 

■ Troubleshooting


    On-site Service & Remote Technical Guidance 
    Emergency Repairs
    In case of occasional failure during the operation of the equipment, CN-KELAN can provide remote technical support to guide the customer to solve the equipment failure. If the customer is unable to deal with the failure by himself, CN-KELAN can arrange the after-sales service personnel to the site. After the service is completed, CN-KELAN will establish the customer after-sales service file.

■ Maintenance of equipment


    Maintenance program evaluation
    Operational evaluation 
    Remote data monitoring evaluation
    Equipment processing efficiency checking
    The maintenance of the equipment is to ensure that the equipment can be maintained in the process of operation in the best operating conditions, to prevent problems before they occur.

■ Upgrading of equipment


    Increase in processing capacity
    Improvement in processing efficiency
    Control system optimization and upgrading 
    Equipment relocation / Rearrangement
    In order to adapt to the new environmental regulations or in order to better monitor and manage the operating status and data of the equipment, it is possible to upgrade the equipment that has been in operation for a period of time, in order to ensure that the upgraded equipment can meet the latest environmental requirements and customer requirements.

■ Sales of spare parts


    Spare parts are the basic guarantee for the stable operation of the equipment. CN-KELAN has a sufficient spare parts storehouse and can provide customers with usable spare parts in the fastest time.

After-sales service hotline：0512-50390550-8006

                        18112646836（袁工）